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International Shoppers

We will gladly sell and ship to international (out of the USA) shoppers.  Below is a quick FAQ designed just for you.  If you have any other questions, please contact us.

Is an APO address considered international?
No.  All shipments to an APO address are processed under the same guidelines as an address within the USA.
 
What method of payment can I use?
Paypal is the only method we accept from international shoppers.  Paypal is the most secure payment method we have found, it also processes the currency exchange for us.  You can use Paypal to pay for purchases with a credit card even if you do not have a Paypal account. 
 
Do you ship internationally?
Yes.  We ship worldwide.  If your purchase is under $50US, USPS International first class will be used.  For orders over $50US, USPS priority shipping will be used.  Shipping costs are calculated based on the total weight of you purchases.  Please email us the items you would like to purchase and we will send you a Paypal invoice with the shipping charge to your location. 
 
Why do you charge for international shipping?
The cost to ship internationally from the USA has increased considerable over the last few years.  We feel that it in order to continue to offer our products to international shoppers, we must charge a shipping fee.  While we cannot offer free shipping we will discount the shipping in the amount equal the domestic shipping cost. 
 
What about Customs charges or taxes?
You, the shopper, are responsible for any customs charges or taxes that your location may assess.  We ship items with accurate value marked on the customs form.  Customs laws require our business to handle our international shipments in this manner.  Thank you for understanding.
 
Do you offer shipping insurance?
Outside the USA - Due to the limitations and cost of International USPS insurance, we do not offer insurance on purchases that are not shipped via USPS Priority Mail. 
*Chipmunk Cove is not responsible for damage or loss to your items once we have posted them at the post office.  This holds true whether shipment is inside or outside the USA.  We regret that this is the case, but business dictates this rule.*
 
Do you accept returns?
Due to the copyright nature of most of our products, we cannot accept returns.  If you feel a return is necessary and it is not a product with a copyright, please contact us to discuss your options.

 

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